Customer Comments
At KennelMate we get loads of Messages and magazine reviews from people that love our products.
This page contains a sample of just a few of the letters we have received over the past 18 years we have been running. Keep on writing, we love to hear from you!
Hi there,
Just received my extra large dog bed and spare cover, wonderful love it.
Kind regards, Briarna Chandler-Brown
Dear Susie & Team kennelmate.
I felt I had to write to to say that dear George ( Springer) passed away a few days ago .. I would like to thank you for helping to make the last few months of his life as happy as possible... He adored his kennelmate nest bed and although you do not advertise it as "Good for Arthritis" I am convinced his bed helped dramatically !!
This is a very sad time for us , but from George and our family Thank you so much..... xxxx
Rebecca Strong..
Hi there, Many thanks for the speedy delivery of my dog bed. My border collie, Gus is on it already and it looks very comfy! I was really pleased to find a bed that is resistant to dust mites as he has been diagnosed with allergies and dust mites was one of them! I can now bin his old bed and hope it will make a difference to his itchiness!
Regards,
Lesley
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XLg Fluted mattress Already here ! arrived about an hour ago. Bed is being tried out as we speak. Furry ball will be used at Agility training tonight. Laraine Malvern
Hi Susie, It came today and the dogs love it! I knew they would though as they're the best beds i've seen and i've had a few over the years. So thanks again for emailing me, i have now definitely got you in my favourites list.I know they last years but i'll need more in the future so i hope you'll still be doing them. Thanks again from a very happy customer, Jean AND 2 even happier dogs.
Dear Susie, My bed is the best in the world! Greyhounds like me need need your big comfy beds for our skinny frames. Thankyou so much. Zzzzzzz Joey x
| Nicky Triggs |
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"Just had to say how impressed I am with the Kennelmate bed Susie!Our new addition - Grumpy - has taken to it immediately ... It's brilliant when she comes in smothered in mud, it seems to dry her off and leaves the mud behind which I can shake off - and then yesterday came home from work and she had managed to wee right in the middle of it! (she's only 8 months so accidents happen) ... anyway, took off the cover and the inner was bone dry. Ran it through the washing machine and hour later on the radiator it was dry and back on! xx"
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Thanks the bed arrived today and it is fab, our dog is impressed too. Best Wishes ,Eileen Ball
Major A J Cocker PWRR to Susie
The package arrived today. Slimline & 1lb WBH DeLuxe Dummies Perfect as usual.Have a great weekend
Kind regards Andy
Victoria Carney Double couple slip with swivel
Alison Horsley Cambridgeshire CB21 I Purchased one of your fantastic dog beds at the Fenland Country SHow last year in Chocolate/Chestnut Duo. Perfect for My dog who has just had a major op and now needs 2 months crate rest. Also found that I have used the bed myself to sleep on to be close to him (when he is in his crate - very comfortable!!!!!!
Thank you so much for the side by side lead, it's amazing! Upto this point I have been using a Halti on my Lurcher, but she hates it and is continually rubbing to get it off. When I first saw the side by side I wasn't sure how this could be any different to the halti, how wrong I was.
My lurcher accepted it straight away and from the first wearing she stopped rubbing her nose. The control and response it has given me was also a surprise, our walks are less stressful (for me) and she is pulling less and less with each walk. It also has the advantage of giving me more control when we meet other dogs and mine wants to play.
I'm completely converted, and Kahri (my lurcher is happy too). .
Cheers Jill
Lucie Adkins I received my first order from you this week. Dummy Pack, Rabbit Dummy & Slip leads ...Very impressed with the quality and the price. Will use again. Thank you.
Note from Toni English "Had one of these beds about 10yrs ago and r still using the cover but need a new one"
I have bought several training items from Kennelmate - their Rabbit Dummy is the closest to a real rabbit I have ever seen! Their slim-line dummies were just THE BEST for encouraging my young Sprocker to retrieve. Their service is second to none - I cannot fault it at all, and I live in remote Scotland! Nothing is ever too much bother for Susie or her team, no matter how bizarre your request they will endeavour to help you - including making a special trip to the PO to post me one whistle when I lost mine! For quality, service and value for money you couldn't go anywhere better 5* ++.
Patanavac Gundogs has just submitted a review of your business on FreeIndex.co.uk.Review :
Having being a user of the KENNELMATE dog beds for over 15 years and have used the regular sized dog training dummy, I decided to give the SLIMLINE dummy a try and purchased some in April last year, I have used for training my own dogs and used them a lot on the group training days I hold. I have found them to be very good for both young and experienced dogs and because they are made from a hard wearing waterproof material they dry out quicker than a traditional canvas dummy, they float well for water training so this is a good advantage too, but probably the best thing that I discovered is that during the ladies training days is that most of the female dog trainers can throw them better than they can through a traditional full sized canvas dummy.
Rating
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| Professionalism : | |
| Quality :5/5 |
wendybattison@supanet.com> wrote to : Hi Team and Suzie,
Just to say thanks - the slimline dummies arrived yesterday and they are great. The Chestnut
colour is really good so no need to let me know when the others become
available.> Many thanks,
Wendy
Jane Stenner toSusie Sherwin
.Order arrived first thing this morning. Great service , many thanks.
Dear Susie,........The bed has arrived this morning - thanks again for your prompt and efficient service. I struggled to get it out of the bag as Ellie was desperate to get on it! A great product...Jackie Thompson
| Side by Side control lead ideal and easy to use... thanks | Buyer: | 30-May-12 22:17 |
Sporting Shooter & Clay Shooter June issue Fantastic FREE comp to win £1,500 worth of prizes including kennelmate products!!
Hi Susie,
Wow! It arrived this morning. Cleaned out the cage and fitted the Crate Mate - fits like a glove -or perhaps I should say crate mate - and is perrrrrrfect!!!! Thank you so much. Will definitely recommend this, and your company, to others.
Cheers
Mary
Mary Ward KCAI (WG*)
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April 2012 Beds arrived, installed and very much approved of.
Thank you
Regards
Melanie Barker
March 2012 I'm very pleased with our new bed and so are its occupants! I shall be recommending them highly to all our doggy-friends. Many thanks Amanda Suddaby
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| "From Gun Room to Sitting Room. . .The KennelMate keeps them comfy"...more |
| Dog Beds - and more!...more |
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"Dear Susie, many thanks for your help on the phone in ordering one of your super dog cushions for our van. They are brilliant, very tough so even though the dogs do a lot of scratching on them as they get comfy they don’t seem to mark, plus they are so easy to clean off, a brilliant product.You were confident in saying that my order would arrive before Thursday but it didn’t arrive Thursday ….but Monday, brilliant! Once again a very big THANK YOU, for a warm friendly, yet professional service. I just wish more companies were like this." Maddi Hicks |
| "Thanks for your great product Harley my cocker spaniel realy loves his new bed." Greg Watson |
| "Just to say thank you for despatching so promptly. The Side by Side control lead Arrived in time for our holiday and made a great improvement to walking Bella. " Valerie Mullett |
| "I bought a jumbo dog bed (50x60) in 2007 what a great dog bed. I have 6 dogs and they all can get on it its the best dog bed we have ever bought. The cover is just starting to wear. So would like to know do you sell the covers separate and how much." Jan Anderson |
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"Excellent service - thank you!!
I wasn't expecting a reply quite so quickly, so thank you. It's nice to give the business to people who obviously care about their customers - sadly such a rare thing these days. I shall recommend you to friends." Julie Hawkins |
| "It arrived today. Perfect. Another satisfied customer to add to your list" Wesley Floyd BASC |
| "I am really pleased with the beds. They look lovely and the dogs are very happy" Sandra Grant |
| "Many thanks for such a wonderful service - my order of a Large bed for 'Shula' my German Short Haired Pointer arrived yesterday (Wednesday) and I only placed my order on Monday. I am thrilled with the quality of the bed and Shula spent all evening spread out in luxury on her own futon!! I only wish I had purchased from you sooner. Will recommend you to all my friends with dogs and hope to purchase another later in the year to have in the kitchen. Wonderful service. Many thanks. " Becky |
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"I just wanted to pass on my comments about your product, the Kennelmate bed. I was worried my dog wouldn’t like it because it’s not in the donut shape she was use too. Well, I’ve put my worries aside because she absolutely loves it! She chooses to sleep on it and not the couch as the photo shows. And it stands up to her scratching!
Thanks for such a great product," Rebecca |
| "The last kennelmate beds are finally wearing out after 10 years!" Gemma |
| "Our past deerhounds had kennel mate beds for many years and although sadly they are no longer with us their beds are, with the new pup still looks good as new, the best beds ever." Celia |
| "I bought one of your dog bed covers at the Game Fair and it is a huge success. With a chunk of foam rubber stuffed tightly inside my chewer can’t seem to get hold of the cover - Yeesss!" Helen Sansome |
| "Thanks for my last order. Can't get the dogs out of bed in the morning! I am starting a boarding kennels so I am getting a couple more of your beds. I know the postage will be more than is shown on the order. Could you also send me 1 sheet of the non-slip fleece bedding in either blue or grey paw print when you have it back in stock." Barbara |
| "Having recently purchased a side by side lead from you i would like to say thankyou - it makes dog walking so much more enjoyable." Louise Lapworth |
| "You're a star. That's fine. Go ahead and send it on to me. Thanks for everything. They are fantastic quality beds. I have one dog who refuses to leave his kennelmate bed because he finds it so comfy!" Barbara |
| "A local gentleman lent us his side by side lead to try on our unruly German Sheppard after we had tried a Halti and half choke with no success. It’s like a miracle cure! So obviously we would like to buy one of our own." David Liley |
| "In a few weeks we will order a few new inner cushions from you as they are getting a bit flat. But we had 2 set of covers for each bed and they wash well and they don't wear out,they are the best dog beds we have ever had." Mark Chandler |
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"Many thanks for the prompt service, the pet bed arrived earlier this morning. The beds are excellent, I have 2 in the house which I bought a few years ago plus another in the back of my car and I have now persuaded my husband to put one in the back of his car rather than the old bits of carpet etc that he uses (although he can have one of the older ones and I will keep the new one in the house!) The covers wash really well and dry very quickly and they keep their shape and do not go flat even after years of use. Excellent value for money." Deborah |
| "Just a quick note to say THANK YOU! The chocolate, jumbo bed arrived yesterday (4th) and it is perfect, just the job. The first greyhound on the bed thought it was a bouncy castle and went mad on it! All six dogs slept soundly on it last night. Many thanks." Lisa Rees |
| "Got the bed yesterday! BIG hit with my boy's, Bailey's and Bishop's finger. They didnt move once on it! Had to kick them out for their night time pee!" Angela Trevan |
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"Thank you so much for pulling out all the stops and getting my second Crate Mate bed to me before Christmas - you have one very happy customer with a very happy dog! I will be telling everyone about your excellent products and customer service. Wishing all at Kennelmate a very Happy Christmas & a great New Year." Sandra Matthews |
| "The Kennelmate Dog Bed provides the ultimate in comfort and relief" Dog World...more |
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"Many thanks for such a wonderful service - my order of a Large bed for 'Shula' my German Short Haired Pointer arrived yesterday (Wednesday) and I only placed my order on Monday. I am thrilled with the quality of the bed and Shula spent all evening spread out in luxury on her own futon!! I only wish I had purchased from you sooner. Will recommend you to all my friends with dogs and hope to purchase another later in the year to have in the kitchen. Wonderful service. " Becky Bates |
| "Recieved my dog bed today and Lugs (the dog) climbed onto it the minute it was out of the wrapping and fell asleep....he loves it." Nicola Tilt |
| "Thanks for sending out this order - please can I organise for a second bed the same as the first to be delivered. I possible i need it sending out as soon as possible as they love it so much that they are fighting over the first one! " Jo |
| "I have to say that the beds are holding up so well - they hardly need plumping up at all, don't smell and remain undamaged by our slightly demented old lurcher who scratches her bed but mostly the coir doormat! " Julia |
| "A dog bed thats hard wearing and strong...More" My Pet Review Competition |
| "Being water resistant adds to the ease of cleaning...More" My Pet Review |
| "The bed has high quality fibre filled cushion . . .More" Country Market 2003 |
| "Thanks a million for the order - he is just thrilled with his new bed. It looked so comfy I nearly climbed into it myself!!!" Barbara. |
| "Thank you sooo much for the dog-bed - Vicar and Georgie absolutely love it!!! Hope you have the best Christmas ever!!! And thank you so much again!! They knew it was for them right from the moment it was delivered! They are a picture!" Helen and Charlie |
| "I wouldn't hesitate to recommend your company to anyone. . ." Carol Jackson |
| "Thanks for a very impressive service. Delivery received today of a quality product of the dog beds. I look forward to them standing the test of my 4 flatcoat retrievers." Wendy Battison |
| "Thank you for the prompt attention to my order, received on Friday. My dog was very interested in the package, let alone the bed itself! She immediately took to it, which is just as well as we have re-decorated and thrown out her old chair!A great success, and thanks again. Regards, " Jackie Thompson (and Jess) |
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"Thank you for the excellent service and superfast delivery of the dog beds. My dogs Tomba(ridgeback) and Marley(vizla) look very relaxed and chilled out on their new beds, i can almost see a smile on their faces!!
I have looked at a couple of other waterproof beds and i believe your beds offer excellent value for money." Polly |
| "Thankyou very much for our dog beds, they are perfect" Gillie |
| "We bought one of your small rectangle covered cushions that fits the dog cages, when you were at the Holkam Show this July. It fits perfectly and is excellent. " Mary Carter |
| "thanks, bed received today. dog is asleep on it as i type. thankyou for your quick delivery. " Linda Carey |
| " This is the second bed I have had from you. . . " Helen Nadenr |
| Children Love them too. . . .more |
| "So far neither of them has attempted to chew on their beds. . . . " Lorraine |
| " He Loves it!! " Kay Pearce |
| " Thank you for the prompt Delivery " J wrigll |
| " What service! Wonderful. . . " Diana Gorst |
| " Many thanks for the prompt service. . " L Warren |
| " We have 3 happy dogs! " L Dixon |
| "Zak's bed has just arrived and he has already had great fun digging in it -thank goodness it is obviously designed to withstand this.He is now curled up asleep on it- not bad considering it arrived less than 10 mins ago." Jo Griffith |
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"Just a quick message to thank you very much for the wonderful dog bed my dog Kiera won in the above competition. We both love it and couldn't have chosen a better colour combination of the navy and emerald. She's never had such a posh bed before and especially not at the RSPCA where she came from. " Nic and Kiera |
| "We saw you at the CLA Game Fair and picked up a leaflet. You mentioned you could make a crate mate "to measure" - for our Lintran box. Can I order 1 crate mate in Forest Green 75cm x 75cm Can I also order a replacement inner for the kennel mate large size. Please let me know how much this will be and how to pay you Many thanks, from a happy kennel mate loving dog owner !!" Paul |
| " Thank you very much for the prompt delivery of the bed. . ." |
| " They have proved to be a great hit! . ." |
| "Thanks a lot! I am so fussy! I was looking out for your stand especially as my sister and brother in law swear by their kennelmate bed (and so does my dog when he ejects their dogs from it!) so I am really chuffed that my boy will soon have his own." Kelly |
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Thank you for the SIDE BY SIDE LEAD "My lurcher accepted it straight away and from the first wearing she stopped rubbing her nose. The control and response it has given me was also a surprise, our walks are less stressful (for me) and she is pulling less and less with each walk. It also has the advantage of giving me more control when we meet other dogs and mine wants to play. I'm completely converted, and Kahri (my lurcher is happy too)" Jill |
| " Just what I was looking for. Strong and robust. . ."The Best dog Bed I have ever bought" Thank You |
| " I think i will have much more success with your side by side lead. . ." It is proving a great success !! Shane Price |
| " We would not hesitate to recommend them, and you most highly. . ." Shirley |
| " In future I will bed my dogs on the "Kennel Mates" alone . . ." Karen Sykes |
| " The cage is a great success . . ." Lynne |
| " I am telling everybody with a dog about your beds . . ." Margaret |
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"What a marvelous service! . . ." Geraldine |
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"No others compare with them . . ." Zoë |
| "The Old Boy Loves It . . ." Tracy |
| "Thank you for the very prompt service . . ." Diane Kelso |
| "Dog Training Weekly - Lucky Winner . . ." |
| "They fit the vehicle perfectly . . ." Richard & Debbie Earle |
| "We are really pleased with them . . ." Nicola Bass |
| "My puppy wolfhound jumped on it as soon as I unpacked it . . ." Mrs. George Eyre |
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"The dogs seem appreciative and not destructive . . ." Mr Howe |
| "This new bed is going to save me a lot of washing . . ." Shirley M. Coxon |
| "The kennelmate one is still in one piece after 3 months. . ." Mrs J.G Phillips |
| ". . .Just the thing for the back of the car" Monica Tomlinson |
| "He didn't want to get out of bed this morning. . ." Jane Coulson |
| "It seems to be a great success. . ." Sally Boyes |
| "Thank you for making the bed to our requirements" M.R Black |
| ". . .Duke seems to love it" Sue Little |
| "They are wonderful beds . . ." Sarah Harrison |
| "It's refreshing in this day and age to find a company who do what they say . . ." Rick Divall |
| "Its a perfect fit and she loves it! . . . " R Beck |
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"Thank you for lolly's fantastic bed." Chloe |
| "My Labrador jumped into her bed with glee." NA Velzeboer |
| "Lucy loves the bed" Susie Mullis |
| "Thankyou so much for the kennelmate dog bed" Kate |
| "Arrived this am - it's lovely." Ragna |
| "I have received my new dog bed and its fabulous" Christina |
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"What a refreshing Change to get someone who, delivers what they advertise and on time." Kevin Badrick |
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"Dogs love it" Maria
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| "Excellent product" Rick |
| "They are excellent quality and we are really pleased with them." Lynne Tew |
| "Excellent! Thanks!!!" Stuart |
| "Great service." Jane |
| "many thanks for the speedy service" Lloyd |
| "Just wanted to pass on my thanks to you for an outstanding product." Mark |
cannot be held responsible for any errors or omissions. Copyright 2012 KennelMate Products - All Rights Reserved - E&OE |
